Polo Vivo recall is a good thing, says motoring expert

More than 25,000 Volkswagen Polo Vivo cars in South Africa have been recalled due to a handbrake-related issue affecting certain models sold over the past year.

The recall applies to cars sold between February 2025 and February 2026.

"The handbrake is failing to engage properly... but this has nothing to do with the car in motion," explains motoring enthusiast Kumbi Mtshakazi.

ALSO READ: Volkswagen launches updated Golf GTI as Polo Vivo recall affects more than 25k cars

"The one thing that people need to understand, especially with these safety recalls, is that sometimes the manufacturer itself can actually pick it up when they do some of the tests."

There is no need to worry, adds Mtshakazi. "People should not panic; a safety recall is a good thing."

The National Consumer Commission has urged Polo Vivo owners to take their vehicles to any VW dealership for inspection.

Its spokesperson Phetho Ntaba says owners of the affected vehicles should take the following precautionary measures until the vehicle has been inspected and, where necessary, repaired.

"First, ensure that the vehicle is parked with additional precaution, such as selecting first gear for manual vehicles or 'P' for automatic models, as specified in the owner’s manual. Do not park the vehicle on any slope (uphill or downhill) until the inspection and any required repairs have been completed.”

Volkswagen has confirmed that affected vehicles will be fixed at authorised service centres at no cost to owners.

Car owners can check if their vehicle is affected by visiting Volkswagen’s website or contacting their local dealer.

ALSO READ: NCC recalls more than 25,000 VW Polo Vivo vehicles over defective handbrake

To listen to Mtshakazi on 702's Weekend Breakfast with Gugs Mhlungu, use the audio player below: