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Capitec

Got a gripe with your bank? You're not alone, banking complaints have spiked

By Sara-Jayne King

Refilwe Moloto speaks to banking ombudsman, Reana Steyn about the OBS Annual Banking report for 2021

  • Capitec Bank. Picture: Capitecbank.co.za.

    Capitec confirms naked woman a client, claims she was also at nearby restaurant

    On Thursday, a video went viral showing the unidentified woman, wearing nothing but shoes, grabbing a computer screen from a Capitec employee's desk and throwing it on the floor.

    236 days ago
  • Picture: Supplied

    HAJI MOHAMED DAWJEE: Naked lady who threw tantrum in Capitec is a national hero

    It is my opinion that while the lives of others should never be put at risk, this woman had every right to throw her toys, or a shoe at least, which funnily enough she didn’t, writes Haji Mohamed Dawjee.

    237 days ago
  • FILE: Picture: @CapitecBankSA

    Capitec investigating after naked woman walks into branch, trashes workstation

    Capitec Bank is investigating after a video was posted online of a woman who walked into one of its branches in Cape Town, wearing nothing but shoes.

    237 days ago
  • Picture: @CapitecBankSA

    Capitec warns customers of new scam

    The fraudsters would allege there was an attempt to commit fraud on their account or that a stop order was loaded without their consent.

    630 days ago
  • Nedbank sign. Image: EWN

    Capitec, Nedbank working to reimburse clients affected by unauthorised payments

    Both banks have promised that the problem would be resolved in 24 hours with the funds returned to the affected parties.

    655 days ago
  • Capitec Bank clients took to social media in outrage on Friday morning, saying there had been additional deductions from their accounts without their consent. Picture: Supplied

    Nedbank confirms technical error affecting Capitec clients

    Nedbank said the cause of the double billing stemmed from a transactional file from Monday which was mistakenly processed on Friday. Capitec said it was working to resolve the matter within 24 hrs.

    656 days ago
  • Picture: @CapitecBankSA

    Tech glitch sees thousands of Capitec clients wake up to unauthorised deductions

    Capitec spokesperson Charl Nel said that they were in the process of reversing the double withdrawal and cardholders would be reimbursed within 24 hours.

    656 days ago
  • Picture: @CapitecBankSA.

    Bank on that! Capitec ranked SA's best bank again

    Forbes' World’s Best Bank Survey rated banks in two dozen countries on overall recommendation and satisfaction while trust, terms and conditions, customer service, digital services, and financial advice were surveyed.

    748 days ago
  • Picture: @CapitecBankSA

    Capitec skips dividend, full-year profits rise 19%

    The South African Reserve Bank asked lenders to skip dividends for 2020 earlier in April to preserve capital for lending.

    806 days ago
  • FILE: A vendor sells cigarettes on the side of the road in Alexandra township. Picture: EWN.

    In townships, 'unseen' businesses catch a big bank's eye

    FNB has set its sights on the townships as it prepares to defend its No. 1 position from rival Capitec and new digital lenders such as TymeBank and Bank Zero which have shaken up the retail market.

    1064 days ago
  • Picture: Supplied by Absa Group

    South Africa's complaints about banks laid bare

    The Ombudsman for Banking Services has released its Annual Report on operations for 2018.

    1140 days ago
  • Picture: @CapitecBankSA

    Capitec Bank H1 profit surges on upbeat client growth

    Headline earnings per share (EPS) came in at 2,128 cents in six months ended August, compared with 1,769 cents a year earlier.

    1372 days ago
  • Picture: SAPS

    CT police probing armed standoff at Belville bank

    An armed man threatened to take his life at a bank in the Bellville CBD, in Cape Town, on Wednesday.

    1378 days ago
  • Picture: Supplied

    Capitec, Nedbank and PIC on shortlist to buy Mercantile Bank

    A total of 18 non-binding offers were received for Mercantile, which specialises in serving entrepreneurs, and the short-listed firms would conduct due diligence on the bank soon, the lender said.

    1472 days ago
  • FILE: Deputy Reserve Bank Governor Kuben Naidoo. Picture: YouTube screengrab.

    Sarb expresses confidence in Capitec amid Viceroy allegations

    Deputy Governor Kuben Naidoo, who is the registrar of banks, says allegations against the bank raised by US-based researchers, Viceroy, are not accurate.

    1491 days ago
  • Picture: Capitecbank.co.za

    Capitec Bank now the largest bank in SA, survey finds

    According to the Publisher Audience Measure Survey, Capitec is the largest bank in South Africa in terms of the number of clients who use it as their main bank.

    1513 days ago
  • Picture: @CapitecBankSA

    Capitec FY profit rises 18 pct

    The bank said its diluted headline earnings per share came in at 3,846 cents in the year ended February compared with 3,270 cents a year earlier.

    1555 days ago
  • Picture: @CapitecBankSA

    Capitec denies overstating or misrepresenting loan book

    The lender had previously said it would investigate the report by Viceroy which triggered a more than 20% slide in its shares last week.

    1605 days ago
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