10111
10111 call centres expected to be fully functional after strike ends
The South African Police Union (Sapu) has agreed to go back to work although there is no wage settlement on the table yet.
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Sapu calls off 10111 strike, workers back at work on Monday
The union who represents over 700 striking employees have written to the employer to notify them of the decision agreed upon by workers last night.
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10111 workers to continue picket at police headquarters
Last week, the Labour Court in Johannesburg ruled in favour of police, granting an interdict against acts of intimidation.
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Striking 10111 operators: We will mobilise other workers
Worker representative Bethuel Nkuna says they will not contravene the court order but will turn to other workers.
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10111 call centre workers vow not to work until demands met
Their protest was put on ice for over a week when the matter went to the CCMA but it's now back on and has intensified on Thursday.
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10111 call centre agents intensify strike
Protest leader Bethuel Nkuna says call centre agents have had enough of empty promises.
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SAPS: Strike won't affect 10111 call centre operations
The strike follows a deadlock in talks between the union and police management.
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10111 call centre strike back on as talks deadlock
Police union Sapu is demanding that salary scales be upgraded to the same as other government call centres.
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[WATCH] Vavi: 10111 call centre operator strike is unnecessary
Saftu's Zwelinzima Vavi rally’s behind striking 10111 call centre workers, calling it uncaring and shameless for the employers to have allowed it to reach this point.
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10111 staff expected to shutdown call centres over wage deadlock
Spokesperson Bethuel Nkuna claims that they are among the lowest earning government call centre agents despite being the busiest.
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Sapu calls on SAPS management to resolve call centre grievances
This week more than 400 calls apparently went unanswered at the Nelson Mandela Bay centre alone.
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Pranksters make over 60,000 calls to 10111
The 10111 call centre has received over 75,000 calls since Friday, but only 16,000 were legitimate complaints.
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10111 call centre workers threaten to strike
The dispute began when the SAPS raised the salaries of call centre agents in the Western Cape but failed to do so in Gauteng.
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Mom slams Joburg police after daughter's 10111 call goes unanswered
The daughter hid in a cupboard and tried calling the 10111 number during an alleged break-in at her home.
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60% of 10111 calls not investigated
Nearly 60% of calls reported via the 10111 call centre are not being investigated.
