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FILE: Corruption and a lack of ethical and competent leadership are among contributing factors to why people do not trust the police. Picture: chalabala/123rf.com

10111

Survey: 90% of S.African's do not trust SAPS

By Kaylynn Palm

So far, Action Society's first SAPS Trust Indicator survey shows nine in 10 people do not trust police to respond in an emergency.

  • FILE: SA Police Union (Sapu) affiliated 10111 call center operators. Picture: Kgothatso Mogale/EWN

    10111 call centres expected to be fully functional after strike ends

    The South African Police Union (Sapu) has agreed to go back to work although there is no wage settlement on the table yet.

    1668 days ago
  • FILE: Bethuel Nkuna 10111 call centre worker. Picture: EWN

    Sapu calls off 10111 strike, workers back at work on Monday

    The union who represents over 700 striking employees have written to the employer to notify them of the decision agreed upon by workers last night.

    1671 days ago
  • FILE: South African Police Service flag. Picture: SAPS

    10111 workers to continue picket at police headquarters

    Last week, the Labour Court in Johannesburg ruled in favour of police, granting an interdict against acts of intimidation.

    1737 days ago
  • Picture: EWN.

    Striking 10111 operators: We will mobilise other workers

    Worker representative Bethuel Nkuna says they will not contravene the court order but will turn to other workers.

    1738 days ago
  • Bethuel Nkuna 10111 call centre worker. Picture: EWN

    10111 call centre workers vow not to work until demands met

    Their protest was put on ice for over a week when the matter went to the CCMA but it's now back on and has intensified on Thursday.

    1742 days ago
  • call centre phone Picture: EWN.

    10111 call centre agents intensify strike

    Protest leader Bethuel Nkuna says call centre agents have had enough of empty promises.

    1742 days ago
  • Picture: EWN

    SAPS: Strike won't affect 10111 call centre operations

    The strike follows a deadlock in talks between the union and police management.

    1749 days ago
  • Picture: SAPS

    10111 call centre strike back on as talks deadlock

    Police union Sapu is demanding that salary scales be upgraded to the same as other government call centres.

    1749 days ago
  • Saftu's Zwelinzima Vavi speaks at a Sapu briefing on the 10111 call centre strike. Picture: Kgothatso Mogale/EWN

    [WATCH] Vavi: 10111 call centre operator strike is unnecessary

    Saftu's Zwelinzima Vavi rally’s behind striking 10111 call centre workers, calling it uncaring and shameless for the employers to have allowed it to reach this point.

    1762 days ago
  • Hand on telephone in a call centre

    10111 staff expected to shutdown call centres over wage deadlock

    Spokesperson Bethuel Nkuna claims that they are among the lowest earning government call centre agents despite being the busiest.

    1765 days ago
  • FILE: South African Police Service flag. Picture: SAPS

    Sapu calls on SAPS management to resolve call centre grievances

    This week more than 400 calls apparently went unanswered at the Nelson Mandela Bay centre alone.

    1959 days ago
  • South African Police Service flag. Picture: SAPS

    Pranksters make over 60,000 calls to 10111

    The 10111 call centre has received over 75,000 calls since Friday, but only 16,000 were legitimate complaints.

    1967 days ago
  •  Picture: Saps

    10111 call centre workers threaten to strike

    The dispute began when the SAPS raised the salaries of call centre agents in the Western Cape but failed to do so in Gauteng.

    1982 days ago
  • FILE: Blue police lights. Picture: sxc.hu

    Mom slams Joburg police after daughter's 10111 call goes unanswered

    The daughter hid in a cupboard and tried calling the 10111 number during an alleged break-in at her home.

    2102 days ago
  • Nearly 60% of crimes reported via the 10111 call centre are not being investigated.

    60% of 10111 calls not investigated

    Nearly 60% of calls reported via the 10111 call centre are not being investigated.

    3516 days ago
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