30/04, 22:09 Wendy Knowler steps in to resolve a consumer's nightmare experience after requesting a simple internet speed upgrade
05/11, 16:05 Not another AI bot! Is digital migration eroding customer service?Customer experienceLunch with Pippa HudsonCapeTalkDigital migrationDigitalArtificial Intelligence (AI)Customer experienceLunch with Pippa HudsonCapeTalkDigital migrationDigitalArtificial Intelligence (AI)
