Airline Cemair says it lost about R15 million due to its booking system crashing

JOHANNESBURG - Airline Cemair said it may have lost about R15 million due to the crash of its booking system.

Passengers have had trouble booking flights online since Tuesday, this week, when the crash happened.

The airline said the system is 70% restored.

Cemair said the losses they have incurred this week due to the crashing of its system have not yet been quantified but may reach about R20 million.

READ: Cemair says its reservation and booking system remains partially down

CEO Miles van der Molen said the cause of the crash has not been determined.

"The initial reports from our service provider were that their system was hacked. They later updated that and said a virus brought down the system – we aren’t entirely sure the primary objective at this point is ensuring the system is restored."

He said that once the system is fully functional, they will look at what went wrong and how to prevent it in the future.

Van der Molen said all the functions should be back up by the end of the weekend.