WCEA concerned over delays experienced by e-hailing drivers in obtaining their operating licences
Drivers have complained that despite following due process, many are still yet to receive their permits.
CAPE TOWN - The Western Cape E-Hailing Association (WCEA) has expressed concern over the delays experienced by e-hailing drivers in obtaining their operating licences.
Drivers have complained that despite following due process, many are still yet to receive their permits.
This has left drivers frustrated and unable to operate, as officials impound vehicles providing the service without operating licences.
“But what is happening is that the city is generating a lot of revenue from this. Permits are not being released,” said the association’s general secretary, Omar Parker.
“They say they’ve reached their ceiling, they’re in excess, and they can’t release any more, but yet applications are still being taken in. On the other hand, the impoundments are still going on.”
The Western Cape Mobility Department spokesperson, Muneera Allie, said it is not yet clear when drivers will be able to receive their operating licences.
“The City of Cape Town has confirmed that it will periodically re-assess the demand for new metered taxi and e-hailing licences, and our infrastructure's capability to accommodate additional operators. This approach ensures that any future issuance aligns with the sustainable growth and efficient functioning of our public transport system. While applications may be accepted, the PRE has ensured it informs applicants that operating licences may only be issued once approval for additional applications is received.”