Getting pushback from Hyundai about i20 paintwork defect? Wendy Knowler's got you covered...

Stephen Grootes is joined by consumer journalist Wendy Knowler.

Listen below:

It seems the saga regarding the problem of paint peeling on Hyundai's i20 model is not yet over.

Owners of the hatchback had reported the paintwork bubbling and peeling on their vehicles. The majority of the cars affected are white.

RELATED: WENDY KNOWLER: Hyundai i20 paint chipping? Dealerships respray... FOR FREE!

"In the manufacturing plant in India, they had neglected to put a UV protection layer while the cars where in the paint shop."

- Wendy Knowler, Consumer Journalist

"Over time, and especially in hot countries, the paint starts to peel."

- Wendy Knowler, Consumer Journalist

Angry owners had called on the carmaker to fix the problem.

Last year, Hyundai South Africa agreed to review each case individually and address the paint defects accordingly, in some cases covering the cost of a respray, even where the car's warranty had expired.

And now?

Knowler says she is still receiving letters from disgruntled customers.

"It seems they [Hyundai] are not looking too favourably on those people who haven't had their cars checked at a Hyundai dealer for years and years, when maybe the problem would have been picked up earlier and been less expensive to fix."

- Wendy Knowler, Consumer Journalist

But Knowler says she has spoken to the head of Hyundai SA, who said they continue to take responsibility for the defect (even though initially, they didn't want to).

"If you're getting pushback, my advice would be, let me know... I'll send an email and it will be sorted."

- Wendy Knowler, Consumer Journalist

Scroll up to the audio player to listen to the full discussion.