Certain Eskom centres in Gauteng & Limpopo to extend operating hours to ensure residents upgrade prepaid metres
This in an effort to allow close to two million residents to upgrade their electricity prepaid meters before Sunday’s cutoff.
Diepkloof residents try to enter the Eskom administration office on 21 November 2024 after waiting hours to be attended to regarding the upgrading of their electricity prepaid meters. Picture: Orrin Singh/EWN
JOHANNESBURG - Working hours at certain Eskom custom care centers across Gauteng and Limpopo will be extended between Thursday and Sunday.
This in an effort to allow close to two million residents to upgrade their electricity prepaid meters before Sunday’s cutoff.
The upgrade falls in line with a global technical switchover from one operating system to another.
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Frustrations among hundreds of Diepkloof residents in Soweto were somewhat quelled after they were promised that they would be attended to regarding the upgrading of their electricity prepaid meters by Sunday.
Electricity Minister Kgosientsho Ramokgopa addressed irate residents, some of whom had been queuing for hours outside the Eskom administration office in Diepkloof on Thursday afternoon.
"We have agreed that we are going to extend hours to ensure that we are able to accommodate as many people as possible so as to avert the disaster come the 25th of November."
He said that Eskom employees would work extended hours into the weekend until 7pm every night.
"We won't be closing at 4 as it was in the past days."
Just over 1.5 million residents still need to upgrade their electricity prepaid meters or face the reality of being left in the dark.