Ntuthuzelo Nene14 October 2024 | 8:46

CT's frustrated northern line commuters complain about persistent train delays

It's understood that last week, trains on the northern line between the Bellville and Cape Town train station were delayed by up to 45 minutes at times for the whole week.

CT's frustrated northern line commuters complain about persistent train delays

Commuters taking the train on the northern line between the Bellville and Cape Town train station on 14 October 2024. Picture: Ntuthuzelo Nene/Eyewitness News

CAPE TOWN - Frustrated train commuters on the northern line between the Bellville and Cape Town train station have complained about persistent train delays on the line.
 
It's understood that last week trains were delayed by up to 45 minutes at times for the whole week.
 
Train services between Bellville and Cape Town resumed in March 2022, after the rail network was disrupted for more than four years due to vandalism, infrastructure theft and the pandemic 
 
Some commuters have vented their frustrations about the lack of communication from Metrorail when trains are not running on time.
 
Audrey Sithole said that while she was happy that the trains operating again, they were hardly on schedule.
 
"So far, I think the service is probably 70% to 80% okay. But they need to communicate more, especially when there’s a problem because there are times when they say the train would be delayed by 10 or 15 minutes, and that 15 minutes ends up being 30 minutes or even an hour."
 
Transport authorities are marking Transport Month in October. 
 
The Passenger Rail Agency of South Africa (PRASA)'s Western Cape head, Raymond Maseko, has apologised for last week's inconvenience and promised better communication going forward.