CT's frustrated northern line commuters complain about persistent train delays
It's understood that last week, trains on the northern line between the Bellville and Cape Town train station were delayed by up to 45 minutes at times for the whole week.
Commuters taking the train on the northern line between the Bellville and Cape Town train station on 14 October 2024. Picture: Ntuthuzelo Nene/Eyewitness News
CAPE TOWN - Frustrated train commuters on the northern line between the Bellville and Cape Town train station have complained about persistent train delays on the line.
It's understood that last week trains were delayed by up to 45 minutes at times for the whole week.
Train services between Bellville and Cape Town resumed in March 2022, after the rail network was disrupted for more than four years due to vandalism, infrastructure theft and the pandemic
Some commuters have vented their frustrations about the lack of communication from Metrorail when trains are not running on time.
Audrey Sithole said that while she was happy that the trains operating again, they were hardly on schedule.
"So far, I think the service is probably 70% to 80% okay. But they need to communicate more, especially when there’s a problem because there are times when they say the train would be delayed by 10 or 15 minutes, and that 15 minutes ends up being 30 minutes or even an hour."
Transport authorities are marking Transport Month in October.
The Passenger Rail Agency of South Africa (PRASA)'s Western Cape head, Raymond Maseko, has apologised for last week's inconvenience and promised better communication going forward.
[WATCH]
— EWN Reporter (@ewnreporter) October 14, 2024
Premier Alan Winde and PRASA Western Cape regional manager, Raymond Maseko engaging with train commuters on a train from Bellville to Cape Town as part of Transport month pic.twitter.com/eF7pWp6oGJ
Some commuters are complaining about train delays, especially last week pic.twitter.com/as39rI9fgv
— EWN Reporter (@ewnreporter) October 14, 2024
[WATCH] Sakeena Gill says Metrorail needs to communicate better pic.twitter.com/0b3eJxJAkO
— EWN Reporter (@ewnreporter) October 14, 2024
[WATCH]
— EWN Reporter (@ewnreporter) October 14, 2024
PRASA Western Cape regional manager Raymond Maseko explains the reasons for last week’s train delays on the Northern line (Bellville to Cape Town) pic.twitter.com/rn1k5vssJz