Public Protector Gcaleka to probe handling & processing of child maintenance applications
Public Protector Advocate Kholeka Gcaleka said that they had received numerous complaints of delays by maintenance officers to obtain and serve summons, finalise investigations, and a lack of a proper report-keeping system, among other issues.
FILE: Acting Public Protector Kholeka Gcaleka presents the controversial Phala Phala saga report - among others - on 30 June 2023. Photo: Xanderleigh Dookey Makhaza/Eyewitness News
JOHANNESBURG - Public Protector Advocate Kholeka Gcaleka has launched an investigation into the handling and processing of child maintenance applications.
Gcaleka said that they had received numerous complaints of delays by maintenance officers to obtain and serve summons, finalise investigations, and a lack of a proper report-keeping system, among other issues.
The Public Protector said it was the state's responsibility to promote and protect the well-being of every child, as provided for in the Constitution.
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She added that both parents, whether in a relationship or not, must make the necessary financial contributions to the care and upbringing of their children.
Gcaleka said that she hoped to complete the final report by the end of this financial year.
"The Public Protector has deemed it crucial to conduct a systemic investigation in order to find solutions to resolving the systemic issues which have an impact on the security, protection and wellbeing of the most vulnerable, defenceless groups of our society," she said.