Health Ministry: Stop calling the coronavirus hotline to check if it's working
About 70% of those calls are from people with minor illnesses such as headaches and flu and sometimes people call and remain silent.
JOHANNESBURG - The Health Ministry said most of the calls they've been getting on the coronavirus (COVID-19) hotline were from people with no legitimate cause for concern of being infected.
The National Institute for Communicable Diseases (NICD) hotline receives over 4,000 calls daily.
The Health Department said about 70% of those calls were from people with minor illnesses such as headaches and flu and sometimes people called just to remain silent on the line or check if it’s working.
This graphic explains key terms being used during the COVID-19 outbreak.
Spokesperson Popo Maja says they believe these are calls from people who were deliberately trying to clog the system.
“There are people who are posting fake news, we are receiving fake calls.”
Health Minister Zweli Mkhize announced on Thursday that the number of infections nationwide now sat at 150 and was expected to increase on Friday.
To track the latest developments around the coronavirus both in South Africa and abroad, click on this live status report from Strategix.
(Edited by Refilwe Pitjeng)