20°C / 22°C
  • Sun
  • 28°C
  • 14°C
  • Mon
  • 29°C
  • 14°C
  • Tue
  • 27°C
  • 18°C
  • Wed
  • 28°C
  • 16°C
  • Thu
  • 27°C
  • 16°C
  • Fri
  • 26°C
  • 16°C
  • Sun
  • 22°C
  • 17°C
  • Mon
  • 23°C
  • 16°C
  • Tue
  • 28°C
  • 17°C
  • Wed
  • 29°C
  • 17°C
  • Thu
  • 24°C
  • 18°C
  • Fri
  • 25°C
  • 17°C
  • Sun
  • 29°C
  • 17°C
  • Mon
  • 31°C
  • 16°C
  • Tue
  • 29°C
  • 19°C
  • Wed
  • 30°C
  • 18°C
  • Thu
  • 30°C
  • 18°C
  • Fri
  • 30°C
  • 18°C
  • Sun
  • 30°C
  • 15°C
  • Mon
  • 32°C
  • 16°C
  • Tue
  • 29°C
  • 19°C
  • Wed
  • 28°C
  • 17°C
  • Thu
  • 28°C
  • 18°C
  • Fri
  • 29°C
  • 17°C
  • Sun
  • 31°C
  • 23°C
  • Mon
  • 30°C
  • 23°C
  • Tue
  • 26°C
  • 23°C
  • Wed
  • 29°C
  • 22°C
  • Thu
  • 29°C
  • 23°C
  • Fri
  • 29°C
  • 23°C
  • Sun
  • 35°C
  • 20°C
  • Mon
  • 23°C
  • 19°C
  • Tue
  • 22°C
  • 18°C
  • Wed
  • 24°C
  • 16°C
  • Thu
  • 25°C
  • 19°C
  • Fri
  • 22°C
  • 17°C
  • Sun
  • 28°C
  • 17°C
  • Mon
  • 26°C
  • 16°C
  • Tue
  • 34°C
  • 18°C
  • Wed
  • 35°C
  • 19°C
  • Thu
  • 30°C
  • 16°C
  • Fri
  • 30°C
  • 14°C
  • Sun
  • 27°C
  • 18°C
  • Mon
  • 22°C
  • 17°C
  • Tue
  • 29°C
  • 18°C
  • Wed
  • 29°C
  • 18°C
  • Thu
  • 22°C
  • 18°C
  • Fri
  • 25°C
  • 16°C
  • Sun
  • 31°C
  • 19°C
  • Mon
  • 32°C
  • 18°C
  • Tue
  • 31°C
  • 21°C
  • Wed
  • 31°C
  • 20°C
  • Thu
  • 31°C
  • 19°C
  • Fri
  • 33°C
  • 20°C
  • Sun
  • 31°C
  • 18°C
  • Mon
  • 32°C
  • 18°C
  • Tue
  • 27°C
  • 19°C
  • Wed
  • 26°C
  • 17°C
  • Thu
  • 25°C
  • 16°C
  • Fri
  • 27°C
  • 16°C
  • Sun
  • 28°C
  • 18°C
  • Mon
  • 29°C
  • 16°C
  • Tue
  • 26°C
  • 18°C
  • Wed
  • 28°C
  • 17°C
  • Thu
  • 26°C
  • 19°C
  • Fri
  • 29°C
  • 18°C
  • Sun
  • 36°C
  • 18°C
  • Mon
  • 23°C
  • 17°C
  • Tue
  • 23°C
  • 17°C
  • Wed
  • 26°C
  • 16°C
  • Thu
  • 26°C
  • 17°C
  • Fri
  • 23°C
  • 15°C

Cell C addressing customer complaint over male worker who sent unsolicited texts

While there are arguments on Twitter over whether this constitutes harassment and an invasion of privacy, Cell C said it sees the incident in a very serious light and has contacted Felicity Chauke.

Cell C logo. Picture: Supplied.

JOHANNESBURG - South African mobile network Cell C has said it is dealing with a complaint from a female customer who went to one of its stores, was attended to by a male employee and then received unsolicited texts from him a few weeks later.

Felicity Chauke tweeted Cell C on Thursday, relating how she and her mother had visited the Cell C Malelane store in Mpumalanga to update their contracts.

She attached screenshots of texts from the employee who assisted them at the time. In the texts, the employee reveals that he took Chauke's number down as he was attending to them.

The employee admitted that what he had done is not permitted, but said he'd gotten another job offer to work elsewhere.

While there are arguments on Twitter over whether this constitutes harassment and an invasion of privacy, Cell C said it sees the incident in a very serious light and has contacted Chauke.

The network added that it is dealing with the matter through internal channels.

POPI ACT

There are also concerns that this matter violates certain sections of the Protection of Personal Information (Popi) Act which make provisions for one's privacy and for subjects to be aware that their information is being accessed and used for other purposes than those they may have originally given consent to.

Comments

EWN welcomes all comments that are constructive, contribute to discussions in a meaningful manner and take stories forward.

However, we will NOT condone the following:

- Racism (including offensive comments based on ethnicity and nationality)
- Sexism
- Homophobia
- Religious intolerance
- Cyber bullying
- Hate speech
- Derogatory language
- Comments inciting violence.

We ask that your comments remain relevant to the articles they appear on and do not include general banter or conversation as this dilutes the effectiveness of the comments section.

We strive to make the EWN community a safe and welcoming space for all.

EWN reserves the right to: 1) remove any comments that do not follow the above guidelines; and, 2) ban users who repeatedly infringe the rules.

Should you find any comments upsetting or offensive you can also flag them and we will assess it against our guidelines.

EWN is constantly reviewing its comments policy in order to create an environment conducive to constructive conversations.

comments powered by Disqus