Absa services back online after frustrated customers' complaints
Many said they've not been able to make transactions because Absa’s digital banking platform, ATM's and card channels have not been functioning.
JOHANNESBURG - Absa says all its systems are now back online.
The bank has come under fire on social media with customers complaining they were unable to transact for much of the day.
Absa now says its app and online banking are back up and running while cash withdrawals and branches are also fully operational.
The bank has apologised for the inconvenience.
Update: We can confirm that our App and Internet banking is up and running, cash withdrawals at ATM are working and our branches are now fully operational. We apologise for the inconvenience. Thank you for your patience and understanding.— Absa South Africa (@AbsaSouthAfrica) December 13, 2018
Earlier, the bank has issued an apology on Twitter saying its technicians are attending to the problem.
We are currently experiencing technical challenges with our Digital, ATM and Card channels. Our team is attending to the situation. We apologise for the inconvenience this may cause.— Absa South Africa (@AbsaSouthAfrica) December 13, 2018
This is what some Absa customers had to say on Twitter: