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Home Affairs Dept to probe official distracted by phone while on duty

The woman mistakenly stamps a passport twice while constantly looking at her phone and then hands back the documents without realising her mishap.

A screengrab of the Home Affairs employee who was distracted by her phone and stamped a passport twice.

JOHANNESBURG - Home Affairs Minister Malusi Gigaba has called for an investigation into a Home Affairs official who appears on video looking distracted by her cellphone while on duty.

The woman mistakenly stamps a passport twice while constantly looking at her phone and then hands back the documents without realising her mishap.

In a tweet on Wednesday morning, Gigaba says swift action must be taken against her.

The Home Affairs Department has now identified the staff member in the video.

The department is still finalising the investigation before any disciplinary action can be taken.

Spokesperson Mayihlome Tshwete says: “Minister Gigaba, Director-General Mkuseli Apleni and the department are concerned, given the security nature of OR Tambo and also the bad service.”

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