[LISTEN] Charging on-the-road fees is illegal

Radio 702's Azania Mosaka spoke to NCR's Caroline Young about charging customers an on-the-road fee on credit agreements.

JOHANNESBURG - The National Credit Regulator (NCR) has issued Volkswagen South Africa's Financial Services with a compliance notice, warning it is wrongfully charging customers an on-the-road fee on credit agreements.

Radio 702's Azania Mosaka spoke to Caroline Young, a senior legal adviser at NCR about the investigation into all credit providers overcharging on the cost of credit.

“We instructed VW Financial Services that these charges are prohibited, to identify all the consumers that have been over-charged and then to refund those consumers, “ Young said.

_Listen to the audio for more. _

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