Masiphumelele service delivery agreement not a done deal yet

Public Protector Busisiwe Mkhwebane had stepped in as mediator between the City of Cape Town and the Masiphumelele community to ensure their grievances were addressed.

Advocate Busisiwe Mkhwebane visits Masiphumelele as part of the Public Protector Roadshow. Picture: Cindy Archillies/EWN

CAPE TOWN – The mayor's office says lawyers are still going through an agreement with the Public Protector over service delivery in Masiphumelele.

Public Protector Busisiwe Mkhwebane had stepped in as mediator between the City of Cape Town and the Masiphumelele community to ensure their grievances were addressed.

Mkhwebane first visited the community in May this year where residents requested she looks into issues over water supply, sanitation and hygiene.

She’s since stepped in as mediator between the City of Cape Town and the Masiphumelele community to ensure their grievances are addressed.

Mkhwebane says it was necessary for her to step-in due to a lack of trust between the City of Cape Town and Masiphumelele community leaders.

“So as the Public Protector and the Human Rights Commission, we’re saying we’re here to bring back the trust.”

The Public Protector has appealed to community leaders to encourage residents to co-operate with the municipality.

Mkhwebane highlights one of the more pressing problems in the area is a limited space.

“We’ll be engaging with the community leaders to say avail the space where the city can create more toilets, but then if there are families who are willing to take the bucket system, take them in the meantime.”

(Edited by Leeto M Khoza)