Uber beefs up security for drivers after acid attack
Uber says it has introduced additional security for drivers at several hotspots and an emergency number for security or medical backup.
JOHANNESBURG - Uber says it has introduced additional security for drivers at several hotspots and an emergency number for security or medical backup.
The service provider says it has offered Kgomotso Tiro support after he was attacked by a cash paying customer with acid earlier this month.
Uber says it has been in contact with his family, offered them free rides to the hospital and continues to communicate with them.
General manager Alon Lits says a new emergency number is now available to drivers 24-7.
“In an event of either a medical or security emergency; drivers can call a number that is linked to a central control room, which will then dispatch either security or medical assistance no matter where the driver/partner is.”
A suspect has been arrested in connection with the acid attack and will be appearing in court this week.
Tiro has reportedly blamed Uber for failing to protect drivers.
However, Uber has said it’s disappointed that Tiro feels he hasn’t received enough support from the service provider.
LISTEN: Suspect arrested in connection with Uber acid attack
(Edited by Zamangwane Shange)