Vavi urges Mbalula to intervene in ending 10111 staff strike

Vavi says top officials have no regard for the services provided by these operators and warns the strike will intensify.

FILE: South African Federation of Unions (Saftu) general-secretary Zwelinzima Vavi. Picture: Reinart Toerien/EWN

JOHANNESBURG – With no end in sight to the 10111 call centre operators strike, the South African Federation of Unions' Zwelinzima Vavi has urged Police Minister Fikile Mbalula to urgently intervene before operations collapse.

Vavi says it’s shocking that the saps and the police ministry haven't yet concluded a deal to end the strike.

Striking employees claim they are among the lowest earning government call centre agents despite being the busiest.

Vavi says top officials have no regard for the services provided by these operators and warns the strike will intensify.

“Our plea to the minister, deep down in your conscience, find a reason why you should call a meeting tomorrow with these leaders of the union to make sure that the strike doesn’t go any further.”

WATCH: Striking 10111 call center operators reflect on working conditions