10111 call centre operators' strike enters second day

Talks deadlocked leading police union South African Policing Union to call the nationwide industrial action.

FILE: A strike among police emergency call centre operators has entered its second day. Picture: SAPS

JOHANNESBURG - A strike among police emergency call centre operators has entered its second day.

The 10111 operators are demanding higher salaries.

Talks deadlocked, leading police union South African Policing Union (Sapu) to call the nationwide industrial action.

A representative for striking operators Bethuel Nkuna says that they are prepared to strike until police management ups its offer.

“They’ve been removed from doing the job that they’re trained for and are covering for us. Yes, anyone can pick up a phone but will the service be delivered? That’s the question.”

Contingency measures have been put in place.

OFF-DUTY OFFICERS STAND IN FOR STRIKING 10111 WORKERS

Police members of the flying squad have been brought in to man the 10111 call centre in Midrand.

Gauteng police's Lungelo Dlamini says officers who are supposed to be off-duty have been called to stand in for their striking colleagues at the call centre.

“They are picketing, but we have got members outside that are monitoring the picketing.”

National police's Sally De Beer says that all 20 call centres across the country are being manned.

“We have a constitutional duty to provide an emergency service to our community and that service is continuing.”

She says there is no meeting scheduled with union leaders to negotiate a possible agreement to end the strike.

(Edited by Zamangwane Shange)