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Samsung sets up Galaxy Note 7 exchange kiosks in airports

Several airlines have banned the device after reports that some handsets were catching fire.

FILE: A screengrab of Galaxy Note 7 smartphone. Picture: Twitter/@SamsungMobile.

CAPE TOWN - Samsung has set up exchange kiosks at airports across the country after its Galaxy Note 7 cellphone was barred from several airlines.



The Airports Company South Africa (Acsa) banned the device during a global recall because some had exploded.

Acsa has today renewed its call for travellers to adhere to the ban on all domestic and international flights.

Samsung South Africa has installed its exchange kiosks at airports in Johannesburg, Durban and Cape Town as a precautionary measure amid widespread reports of the Galaxy Note 7's exploding battery.

Consumers can replace the Galaxy Note7 with the Samsung Flagship Galaxy S7 edge. They will also receive a pay-out for the shortfall.

The Galaxy Note 7 was only due for release in South Africa next month but the launch has been pulled after reports that some handsets were catching fire.

Passengers who fail to adhere to the international ban could face up to R2.5 million fine at some of the world's airports.

Meanwhile, the National Consumer Commission says it's satisfied with the precautionary measures Samsung has taken to ensure a total global recall of its Galaxy Note 7 device.

Fifty-five phones were in the country ahead of its 3 November launch, of which ten are still unaccounted for.

At a meeting with the manufacturer this week, the commission's Ebrahim Mohammed says Samsung has intensified efforts to recover devices locally.

"After the meeting, the commission appears to be satisfied that Samsung has complied with the National Consumer Commission's recall guideline. They're upfront and cooperative."