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Gigaba launches paperless system at Marabastad refugee centre

Malusi Gigaba says ridding the application process of queues decreases chances of collusion and corruption.

Home Affairs Minister Malusi Gigaba views an Automated Asylum Seekers Booking Terminal which will be used to automate booking at the Marabastad refugee reception office in Pretoria. Picture: Dineo Bendile/EWN.

JOHANNESBURG - Home Affairs Minister Malusi Gigaba says the introduction of a paperless system at the Marabastad refugee reception office will contribute towards eradicating corruption.

Gigaba conducted a tour of the office in Pretoria today where interventions are underway to improve the services provided to asylum seekers.

The office has been a cause of concern for years due to continued allegations of fraud and corruption, as well as human rights violations.

The Department of Home Affairs believes the introduction of automated systems at the Marabastad centre will eradicate long queues and other challenges they present.

Minister Gigaba says ridding the application process of queues decreases the chances of collusion and corruption.

"The proses of making online booking is going to exclude anybody from within the department who could, in the past, assist you to gain access to the centre."

Last year, lobby group Lawyers for Human Rights released a report which detailed corruption at the centre where asylum seekers were forced to pay as many as four bribes just to have their paperwork finalised.

Now Gigaba says such human rights violations will be drastically decreased through the use of technology.

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