Mom slams Joburg police after daughter's 10111 call goes unanswered

The daughter hid in a cupboard and tried calling the 10111 number during an alleged break-in at her home.

FILE: Blue police lights. Picture: sxc.hu

JOHANNESBURG - Police are now trying to establish why a young woman's calls for help went unanswered while trying to contact the police on 10111 after intruders entered her father's house in Nooitgedacht, north of Johannesburg.

Gill Lindsell says her daughter, Kim, phoned her in the early hours of last Tuesday, saying that she was hiding in a cupboard and had tried to call the police.

Lindsell then tried to call 10111 a few times but was also unsuccessful.

She said she felt helpless when her daughter called her for help, while hiding inside a cupboard during the alleged break-in.

She said she tried to phone 10111 a few times and finally gave up seeking help at the Douglasdal police station.

Linsell said the public deserve better services.

"It's saddens me and that's how we all kind of become complacent. And it's like, no why do we have to sit back and receive this abuse. We know the power of the people."

The Douglasdale police say they are investigating the circumstances surrounding the home invasion and the police's reaction.

Provincial police are still to comment.