City of CT Emergency Centre receives 280 prank calls daily

The municipality wants to track down & prosecute callers who abuse its emergency line.

Picture: Picture: Michael Maytham/ @callsignvector.

CAPE TOWN - The City of Cape Town says its Public Emergency Communication Centre receives an average of 280 prank calls a day.

The municipality wants to track down and prosecute callers who abuse its emergency line.

The city says of the more than 532,000 calls answered by its emergency operators in 2015, 20 percent were prank calls.

An average of just over 8,500 prank calls are made every month, with spikes experienced in January, April and August.

While children are usually blamed for prank calls, experience has shown that a number of adults also abuse the system.

Apart from hoaxes the city says operators have to endure verbal abuse.