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New Uber payment service widely supported by drivers, riders

The cab hailing service will now experiment with cash payments & not only take credit card payments.

The online ride hailing service Uber. Picture: Reinart Toerien/EWN

JOHANNESBURG - Uber says its new cash payment system is widely supported by its drivers locally and riders globally.

This comes amid tensions between Uber drivers and the metered taxi industry, which has seen Uber drivers intimidated and attacked.

The Gauteng Community Safety Department has stepped in to try and mediate the dispute.

Uber's Alon Lits says customers will now be able to select the cash option when using the service.

He says the company has held discussions with Uber drivers who support the decision.

"They've seen people wanting to use the platform and but haven't been able to because of a cash limitation. Drivers raised this with us."

Lits says the new system will still be subjected to the same monitoring and safety measures.

"Safety features, including checks and balances, remain the same. That hasn't been an issue in other markets. Cash in Nairobi has been active for about a year."

Lits says the decision to implement the system came after data revealed that the majority of taxi transactions in South Africa are cash-based.