CT train users fume over disrupted Metrorail services

Commuters have expressed frustration over an apparent lack of proper communication over poor train services.

Platforms 8 to 12 have been out of commission, causing delays of up to an hour during the morning peak today. Picture: Shamiela Fisher/EWN

CAPE TOWN - Disgruntled Cape Town train commuters have expressed their frustration at Metrorail for what they say is a lack of proper communication over poor train services.

Metrorail services across the city were thrown into chaos this week.

The trouble began last Saturday when 10 train coaches were set alight at Cape Town Station.

On Thursday night, another train was torched at Kraaifontein Station.

To compound the situation, services were further disrupted yesterday due to cable theft and vandalism.

The rail operator and commuters' woes continued when another train caught fire at Esplanade Station last night.

At Cape Town Station, furious commuters wanted to storm the Passenger Rail Agency of South Africa (Prasa)'s offices, to demand refunds after their trains were cancelled.

Some train users say they've had enough.

One woman says, "Most people don't have taxi fair to ride the bus. How are they getting home when they have tickets?"

While one man says, "What about the older people? There was a blind woman that needed to be led to another station."

A young mother says, "When my children come from crèche, whose going to look after them? They're not worried!"

One man however believes violence won't solve the problem.

"Zuma doesn't use the train. It's you and I that are affected by that. People mustn't fight for government and burn the trains. They must find solutions. It cannot work like that."