Uber beefs up security after drivers intimidated in CT

At least two Uber users have witnessed violent confrontations in recent days.

Uber drivers invaded the company's Cape Town offices on Wednesday 6 April 2016 over plans to decrease prices. Picture: Aletta Harrison/EWN

CAPE TOWN - Uber has upped security after several drivers were intimidated in Cape Town.

At least two Uber users have witnessed violent confrontations in recent days, but the technology company has assured South Africans that these are isolated incidents.

The trouble started when Uber announced its decision to slash fares by up to 20 percent.

Not all drivers are happy with the move.

Uber's Alon Lits said, "There have been some isolated incidents, but I must stress that they are very isolated. We're doing thousands of trips across all of our cities on a daily basis and there is really nothing widespread going on."


Yesterday, Uber-user Colleen Hind says she was left terrified when the driver of the vehicle she was in was attacked by three men in the Cape Town CBD.

She says the men approached the car when it stopped at the traffic lights at the corner of Buitengracht and Somerset roads.

Meanwhile, another Uber rider was caught in the middle of altercation between three men and the driver of the Uber car he was travelling in.

Andrew Trench says three men confronted his driver shortly after he got into the car on Thursday, and ordered him out of the taxi.

Two of the assailants then sped off in the vehicle with the Uber driver.

Uber spokesperson, Samantha Allenberg says they have been in touch with Trench and his driver.

"Any threats and intimidation against people who want to use Uber is unacceptable. We are committed to the safety of riders and drivers and we take any incident very seriously."

Earlier this week, about 200 drivers marched upon the cab hailing service's Cape Town office over the proposed tariff cuts.