Uber passenger describes violent confrontation at CT Airport

Andrew Trench says three men confronted his driver shortly after he got into the car last night.

The online ride-hailing service app, Uber. Picture: Reinart Toerien/EWN.

CAPE TOWN - A passenger of an Uber cab has described being caught in the middle of a violent confrontation between drivers at the Cape Town International Airport last night.

Andrew Trench says three men confronted his driver shortly after he got into the car.

He says he was then ordered to get out of the car and two of the assailants then sped off in the vehicle with the Uber driver.

Trench says although he was aware of the tensions, he was very shocked.

"Two of them sort of pounced on the driver's side and grabbed his phone and he car keys and then started tugging him around the car and at the same time yelling at me to get out of the car saying something alone the lines of 'No Uber rides'."

Uber spokesperson, Samantha Allenberg, says they are committed to rider and driver safety.

"Any threats and intimidation against people who want to use Uber is unacceptable. We are committed to the safety of riders and drivers and we take any incident very seriously. We have been in touch with the rider and driver-partner to offer our support and we are relieved to hear both of them are okay. An investigation is underway."

Uber South Africa yesterday announced it's cutting its prices in Gauteng by up to 20 percent, which it said aims to ultimately benefit drivers.

About 200 drivers of the cab hailing service are currently on strike in the Western Cape, protesting against these changes.

The cut comes amid a massive fuel price increase in a tough economic climate.