Home Affairs services affected due to system upgrades

Around 142 offices will have limited services over the next three days.

Home Affairs. Picture: Christa Eybers/EWN.

JOHANNESBURG - Over 140 Home Affairs offices, which have the capacity to issue the new smart ID cards, will have limited service for three days due to electronic upgrades.

The department is upgrading its live capture system to improve the processes for smart ID cards and passport applications nationwide.

Other services like the issuing of birth, marriage and death certificates will not be affected.

The department's spokesperson, Mayihlome Tshwete, says they are hoping to speed up the process and resume with normal operations before close of business on Wednesday.

"We obviously apologise for the inconvenience it causes them. We'll work towards making their application processes a lot more convenient than they currently are. Because we are modernising, it means a lot of our work is going to start being dependent on systems."