Pikoli: People need to have confidence in the police
Vusi Pikoli says he has received almost 100 complaints relating to the police's service delivery.
CAPE TOWN - Western Cape Police Ombudsman Vusi Pikoli says since taking office he's received more than 90 complaints relating to poor service.
Pikoli was appointed to the position after the conclusion of the Khayelitsha Commission of Inquiry, which he chaired along with former Constitutional Court judge Kate O'Regan, last year.
The commission probed inefficiencies in policing in Khayelitsha.
Pikoli says the complaints range from police tardiness to inefficiencies in the handling of cases.
"They deal with poor service delivery on the part of the police where for instance, police do not respond promptly to call-outs or a person who has laid a charge does not receive continuous feedback."
He says one of the aims of his office is to foster better relations between communities and police.
"It's more about ensuring that the public has got confidence in the work of the police."
The ombudsman can institute criminal investigations if complaints warrant stronger action.