Vodacom experiencing technical hitches

Customers on contract are currently unable to do SIM swaps or upgrade their contracts.

Vodacom. Picture: Facebook.

JOHANNESBURG - Mobile operator Vodacom says it's currently experiencing problems with its IT systems, and this has affected some functions for its contract customers.

The network provider says customers on contract are currently unable to do SIM swaps or upgrade their contracts at Vodacom outlets and online.

Vodacom's Richard Boorman says this has, however, not affected those on pre-paid.

He says technicians are working to resolve the problem.