Zille: Communities 'unaware' of services

Helen Zille's spokesperson says communities often don't make use of available services.

Western Cape Premier Helen Zille. Picture:EWN.

CAPE TOWN - Western Cape Premier Helen Zille's office says communities are often unaware of systems and services available to them.

Zille and city officials have met with the Social Justice Coalition in Khayelitsha to discuss temporary sanitation in the township.

A report released this week by the South African Human Rights Commission (SAHRC) found that Cape Town's current sanitation plans in some informal settlements are a violation of the rights of residents.

The commission's investigation follows a complaint by the coalition after it completed a public audit on the use of Mshengu chemical toilets in Khayelitsha.

The premier's spokesperson Michael Mpofu says government will continue all efforts to improve service delivery but residents should also make use of the systems available to them.

"There are already things in place to assist communities and it's just an issue of they either don't know they are there or don't make use of them, for example the SMS hotlines you can call when there are problems. We urge communities to make use of already available avenues before we venture into implementing new systems."

The SAHRC has instructed the city to develop a comprehensive sanitation plan within the next six months.