E-tolls: DA takes complaints to NCC
The opposition party says the consumer commission is the last hope for commuters.
CAPE TOWN - The Democratic Alliance (DA) on Tuesday called on the National Consumer Commission (NCC) to probe incorrect e-tolling bills.
The controversial system was launched in Gauteng back in December, despite widespread opposition from various groups and motorists.
DA Gauteng premier candidate Mmusi Maimane submitted a list of complaints from the public to the NCC.
Some of the complaints include incidents of inflated billing and threatening messages sent to commuters by the South African National Roads Agency Limited (Sanral).
Maimane says the NCC is the last hope for commuters as Sanral appears to be ignoring their concerns.
"We are asking the consumer commission to protect the rights of consumers and make sure Sanral is compliant with the law.
"Secondly, we are asking for Sanral to desist from threatening people with messages."
Sanral is currently busy with R3,2 billion road upgrades and maintenance projects in the Western and Northern Cape.
Meanwhile, Transport Minister Dipuo Peters assured commuters train services should improve dramatically as billions will be pumped into Metrorail over the next two decades.
Around R120 million has been set aside by the Passenger Rail Agency of South Africa (Prasa) for the provision of brand new trains and improved services.