ANC: Sanral must fix e-toll billing

The ANC in Gauteng has called on Sanral to rectify e-toll billing issues and stop threatening motorists.

An e-toll sign on the N1 in Johannesburg. Picture: Christa van der Walt/EWN

JOHANNESBURG - The African National Congress (ANC) in Gauteng has called on the South African National Roads Agency Limited (Sanral) to urgently rectify its billing problems and to stop threatening e-toll paying motorists.

Last month, Sanral spokesperson Vusi Mona told motorists to 'raise their IQ's' after questions were raised about the validity of e-toll bills being sent via SMS.

The ANC's David Makhura says, "The future is less about what you do with e-tolls, but how you give people options and how you create the Gauteng province to be a different province in terms of where people work and where they live."

Meanwhile, Sanral says dispute channels set up to assist motorists are working and those who've received incorrect bills should use those channels.

President Jacob Zuma recently put pressure on Sanral to deal with billing bungles being reported since the launch of the system two months ago.

A 68-year-old man is demanding R1,500 from Sanral as compensation for contesting a R13 e-tolling bill.

Randal Bason says photographs attached to the invoice show a bakkie which his son doesn't own.

Bason adds he spent three weeks to contest the bill, and in his letter to Sanral, he demands R1,500 which he calls time and labour.

"I must have spent 48 hours so I think I'm under-billing them."

But Mona says complaints received through the dispute channels are being dealt with.


Makhura has also called on government to fast-track the roll out of the BRT system and expansion of the Gautrain.

He says the only way to improve the traffic problem on Gauteng's roads is to improve public transport.