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Zuma: Using tolled roads is convenient

President Zuma says e-tolls are here to stay and has urged motorists to cooperate.

The controversial e-tolling system went live on 3 December. Picture: EWN.

JOHANNESBURG - President Jacob Zuma says using tolled roads is more convenient than taking other longer routes.

Since the controversial system's launch in December, the South African National Roads Agency Limited (Sanral) has been flooded with complaints of incorrect bills from motorists.

Some claim they have never used the highways, yet continue to receive high bills.

Presidential spokesperson Mac Maharaj says the president has urged motorists to cooperate as e-tolls are here to stay.

He says in the president's personal experience, he found it more cost effective to use tolled roads.

"When he personally drove from Johannesburg to Durban, it took him eight hours using the old road and five hours using the new road."

Sanral has attributed its billing errors to problematic databases.

Meanwhile, a 28-year-old e-tolling call centre operator was arrested last week in connection with two anthrax evacuations and a bomb scare at Sanral's Central Operations Centre in Midrand.