Hospitals leave patients waiting too long

Theuns Botha says it's intolerable that 80,000 patients have to wait long hours in hospitals every day.

Western Cape Health MEC Theuns Botha addresses the media. Picture: Aletta Gardner/EWN

CAPE TOWN - Western Cape Health MEC Theuns Botha says it is unacceptable for 80,000 patients to sit and wait at clinics and hospitals every day.

The MEC has given an update on the effectiveness of the department's SMS complaints hotline, which was launched a year ago.

Loretta works as a security guard and says she had to put in a day's leave for her Tygerberg Hospital visit.

She complained about the two hour wait just to get her folder, as it means she'll be late for the doctor and then to collect her medication.

"I've been waiting for very long. I came in at7am and sit here for more than two hours, waiting for my file."

MEC Botha says reducing waiting times and eliminating unnecessary clinic visits is a top priority, adding that as the Western Cape's population has ballooned by 30 percent in a decade, so has the patient load."