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City of Joburg apologises to Madiba

A notice was posted at Mandela's home over the weekend saying he owed nearly R6500 for services.

The City of Joburg notice delivered to Nelson Mandela's Houghton home threatened to cut services unless an amount of R6,468.48 in arrears is settled. Picture: EWN

JOHANNESBURG - The City of Johannesburg confirmed on Monday that a pre-termination notice sent to the Houghton residence of former President Nelson Mandela was incorrectly delivered.

At the weekend, Eyewitness News found a notice stuck to a door at the residence threatening to cut services.

Dated 1 August, it stated that his account had been in arrears for over 30 days.

It indicated that services would be cut off and legal action taken unless the amount, listed as R6,468.48, was settled within 14 days.

However, the city now says the account number stated on the notice belongs to another customer's property in a neighbouring suburb.

"The city wants to convey an apology to the Mandela family for any inconvenience caused by this unfortunate incident."

The city admitted the problem was not isolated and issued a general apology to anyone affected.

"Currently customer data is being cleansed and updated and therefore occasional errors like this may occur. We wish to apologise to any customer who might have had a similar experience."

The statement says a full investigation into how the error occurred has begun and action will be taken against those involved.

Officials have been sent to the Mandela Centre of Memory to apologise for the embarrassment to the family.

Madiba is about to enter his second month in hospital for a recurring lung infection.

He was admitted to the Mediclinic Heart Hospital in Pretoria on 8 June.

According to the latest update from The Presidency, the global icon remains in a critical but stable condition and continues to show signs of improvement.