Breakthrough in Metrorail video incident
Two security guards are in hot water for allegedly manhandling a Metrorail commuter in Cape Town.
CAPE TOWN - Metrorail says it has identified two of the officials who harassed and manhandled a Cape Town train commuter for not having a ticket.
Cellphone footage shows Charmaine Downs shouting at the officials that she wasn't able to buy a ticket at the station she boarded at.
But despite her pleas, they physically removed her from the train.
Metrorail's Mthuthuzeli Swartz has condemned the incident, saying their investigation has so far revealed the two culprits work for a private security company they employ.
"The two people who were involved in this incident were Sechaba Protection Services employees. Clearly, this is not the kind of image we would like to portray. I have sent a very strong-worded letter to Sechaba telling them to take action against the culprits."
Western Cape Transport MEC Robin Carlisle condemned the incident.