1Time is yet to finalise contingency efforts

1Time airline says it is working to assist passengers who want refunds, after it filed for liquidation.

1Time closes shop after filing for liquidation on 2 November, 2012. Picture: Sheldon Morais/EWN.

JOHANNESBURG/CAPE TOWN - Low-cost airline 1Time says it is working to assist passengers who want refunds, after it went bust.

Passengers have been stranded at airports across the country, after the carrier grounded all its flights on Friday - saying it had filed for business liquidation.

The airline's last flight took off just before 3pm yesterday.

Thousands of passengers who had booked flights on 1Time airline have desperately been trying to find answers.

But concrete plans around contingency efforts and possible refunds have yet to be confirmed.

The airline's CEO, Blacky Komani, yesterday told Eyewitness News it was simply too soon to finalise anything.

"I'm too emotional to say anything."

Angry 1Time passengers, who were left stranded at the Cape Town International Airport, accused the company of failing to communicate with them.

One passenger said staff at the airline had not been forthcoming with information.

He said employees told them to approach the media for more information and to purchase flight tickets from other airlines.

Kgomotso Repile, who was due to travel to Johannesburg yesterday, agreed.

"As a customer, I don't feel like I was treated well."

Repile said the airline should have made efforts to avoid inconveniencing customers.

There were questions around the company's finances for several months, with the carrier operating under business rescue.

Airports Company South Africa (ACSA) has urged affected customers to contact 1Time on: (011) 086-8300 or (011) 086-8000.