WC Metrorail improves services
Metrorail has announcement 30 improvements in its services in the Western Cape.
CAPE TOWN - Metrorail on Thursday announced it had made 30 improvements to its service over the past 30 weeks in the Western Cape.
The rail operator was giving a status update on its plan of action to tackle multiple problems plaguing the service.
Overcrowding, crime, litter and constant delays are just some of the headaches Metrorail suffered over the years.
Metrorail Regional Manager Mthuthuzeli Swartz was beaming as he detailed significant signs of improvement.
But the turnaround has not come cheap.
Swartz said they have spent R1 million replacing old train windows and a further R8 million replacing stolen or vandalised assets.
Train cancellations have also dropped to below one percent.
"The train availability has now improved to 100 percent."
Metrorail has also reduced crime by 40 percent after it bolstered security.
In April, Metrorail was at loggerheads with Western Cape Transport MEC Robin Carlisle over its services in the province.
The rail commuter then promised to improve its services.
Last week, Metrorail launched the mobile information service which aims to assist commuters plan their travel.