Patients wait and wait and wait

Patients continue to queue at the Lady Michaela Community Health Centre, Cape Town, for chronic medication.

Patients have complained about excessive waiting times at the Lady Michaela Community Health Centre.

CAPE TOWN - Patients continue to queue at the Lady Michaela Community Health Centre in Plumstead, Cape Town, for chronic medication.

People who are waiting for their chronic medication, say they cannot leave although they are tired and hungry because they need their pills.

One woman has told Eyewitness News she has had to return to the clinic after waiting for the whole day on Monday just to be turned away.

Meanwhile, staff members say they are trying their best and have even extended their working hours.

On Monday, the Western Cape Health Department apologised for the long wait, saying the new contributor was still experiencing teething problems.

UTI Pharmacare started working on 1 April, but they encountered some operational problems when the details of 200,000 patients had to be moved to a new system.