Their remarks came during a frenetic week when BlackBerry reported a much smaller than expected loss.
John Chen moved rapidly to cut costs, sell certain assets and strengthen the company's balance sheet.
Initially launched in Indonesia, the device will also be taken to other emerging markets.
The CEO said the firm may exit its handset business if it remained unprofitable.
BlackBerry is working closely with other carrier partners to provide users with alternatives.
The company said it would launch BlackBerry Enterprise Service 12, or BES12, to unify its existing platforms.