Technical issues force 2nd FlySafair flight to turn back
Flight FA103 experienced a gradual loss of cabin pressure, which left passengers in a panicked state.
JOHANNESBURG - FlySafair has confirmed that another one of its Cape Town-bound flights was forced to turn back to Johannesburg after the cabin pressure started dropping and oxygen masks were released.
Some passengers have described what they said was a horrific experience when the cabin pressure decreased mid-flight at 32,000 feet.
@FlySafair my sister was on your HORRIFIC flight from JHB to CPT that almost fell.She left her luggage as she was traumatized.Will you help?
- Retha (@retha_dw) January 24, 2016
- Leigh (@Le1ghLo) January 24, 2016
- Elle Torres (@ElleT0rres) January 24, 2016
The airline's CEO Elmar Conradie says they're not sure what caused the fault.
"It's under investigation, we're not 100 percent sure, and it was a very gradual decline in the cabin pressure. There's a system that controls the cabin pressure to make sure it doesn't go to the same sort of altitude as what the air craft is and not knowing why it was the case, they initiated safety procedures to turn rather back."
FlySafair has also sent an apology to customers on flight FA103.
Customers took to Twitter to air their grievances and dissatisfaction with the airline saying there was no communication at all.
- Alice Cardarelli (@AliceCardarelli) January 24, 2016
The airline suffered from a similar incident on Friday when a flight, also from Johannesburg to Cape Town, had to return to land due to gradual loss of cabin pressure.
FlySafair says its technical teams are presently investigating the source of last night's incident, but say that early indications are that the two issues are not related.